We’re here to help—fast, friendly, and straight-shooting. If something’s off with your order or you’ve got questions about scent, ingredients, or beard care, reach out and we’ll make it right.

Email: support@wildwestbeardco.com

Response time: typically within 1 business day (often much faster)

BEFORE YOU HIT SEND

Including a few details helps us help you quicker:

• Order number (if applicable)
  
• Full name & shipping address
  
• Product & scent you’re writing about
  
• Any photos (for damaged/defective items)
  

OUR PROMISE

We’re Veteran-operated and stand behind every bottle. If we fall short, we’ll fix it—refund, replace, or recommend a better fit. No runaround.

COMMON QUESTIONS

• Shipping & Delivery — Orders are processed quickly. If you need an address change, email us ASAP.
  
• Returns & Exchanges — Return items within 30 days for a full refund. Damaged on arrival? We’ll replace it. No questions asked.
  
• Scent Help — Not sure which way to ride? Tell us what you like; we’ll guide you.
  
• Ingredients — Always natural. No synthetics, no preservatives.
  
• Wholesale — Interested in carrying Wild West Beard Co.? Drop us a line with your shop details.